Online Rental Terms and Conditions

ACKNOWLEDGEMENT: Renter acknowledges that the instrument outfit is expected to be in good playing condition and repair at the time of delivery.

PAYMENT: All payments due under the terms of this Agreement will be paid by Credit or Debit Card. The Renter hereby warrants that they are an authorized user of the Credit or Debit Card listed in this Agreement and authorizes Epoch Violin, Inc. D/B/A Mandarin Strings to charge that card with any amounts due under this Agreement.

INITIAL TERM AND RENEWAL: The initial term of this Agreement is sixty days and the prorated days of the third month, and it will automatically renew monthly until the Instrument Outfit is returned or this Agreement is otherwise liquidated as described below.

BILLING TERMS: The Total Initial Payment will be paid following execution of this Agreement and simultaneously with the delivery of the Instrument Outfit. The Total Initial Payment is for sixty days and the Prorated Amount for the Additional Days of the third month. On approximately the first day of each subsequent month the Renter's card will be charged the amount of the Total Monthly Fees. This rental Agreement may be ended by the Renter at any time by returning the instrument and all accessories in good working condition to Epoch Violin, Inc. D/B/A Mandarin Strings on or before the last business day of the month in which the Renter wishes to end this Agreement.

RESPONSIBILITY FOR OUTFIT: The Renter assumes full responsibility for the Instrument Outfit and agrees to maintain the Instrument Outfit. The Renter assumes full responsibility for the cost of any repairs resulting from other than normal use of the Instrument Outfit.

MAINTENANCE AND REPLACEMENT: This Agreement includes a maintenance and repair fee to assist the Renter in assuming responsibility for damage or loss. This fee covers costs resulting from normal wear and tear (minor nicks and scratches), open seams, broken strings, and sticking or slipping pegs. The case and bow are not covered and will normally not need repair during the term of this Agreement. The Renter may bring the instrument in for adjustment once within 90 days of having paid off the Instrument Outfit (as described below) at no additional charge. The maintenance and repair fee does not cover loss due to neglect, abuse, or intent. In the case of damage or loss due to accident or theft all rental equity is forfeited and if the following three conditions are met, Epoch Violin, Inc. D/B/A Mandarin Strings will release the Renter from responsibility for future payments for the instrument: 1. All payments due under this Agreement are current, 2. A copy of the police or fire report is provided to Epoch Violin, Inc. D/B/A Mandarin Strings, and 3. The Renter pays the amount equal to ten percent (10%) of the Outfit Value listed in this Agreement.

INSTRUMENT EXCHANGE: The Renter may exchange the Instrument Outfit they are currently renting for one of a larger size (if available) once at no additional cost. The Renter agrees to pay an exchange fee of $50.00 for each subsequent exchange for a larger size Instrument Outfit. If the Renter is renting a Viola that is between 12" and 14" in size and they wish to exchange it for one that is between 15" to 16" in size, the Renter agrees to a Rental Fee and Instrument Outfit Value increase in accordance with the change in the Instrument Outfit size.

EARLY PAY OFF: Should the Renter wish to pay off the Instrument Outfit earlier than the timeline outlined in the Rental Agreement, the Renter agrees to pay seventy-five percent (75%) of the remaining Balance, consisting of the Instrument Outfit Value minus the accrued Monthly Rental Fees to date plus Tax.

DELINQUENCY: Should rental fees become delinquent by sixty days or more this Agreement is in default and the Instrument Outfit may be picked up by Epoch Violin, Inc. D/B/A Mandarin Strings or its agent. The Renter agrees to pay a pick-up fee of $100.00 in addition to the delinquent rental fees and for any other costs incurred resulting from enforcement of the terms of this contract. These costs may include but are not limited to attorney fees, collection fees, and court costs.

CHANGE OF RESIDENCE: Renter agrees to notify Epoch Violin, Inc. D/B/A Mandarin Strings of any change of address within 10 days.

CHANGE OF CONTACT INFORMATION: Renter agrees to notify Epoch Violin, Inc. D/B/A Mandarin Strings of any change of phone number or email within 10 days.

PURCHASE OPTIONS: Option One: One hundred percent (100%) of the accrued rental fees (excluding Maintenance and Repair Fees) may be applied to the purchase of the rented Instrument Outfit at any time during the term of this Agreement. Option Two: One hundred percent (100%) of the accrued rental fees (excluding Maintenance and Repair Fees) may be applied to the regular purchase price of a new instrument outfit up to a maximum of fifty percent (50%) of the purchase price of the new instrument outfit. The rental credit for Option Two will expire 90 days after the last payment is made under the terms of this Agreement.

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